How did we measure our service?
Here are the comments and feedback we received (via email) about our services. We hope to have your name shown in this page too...
"We have used the services of Lombok Network for two Holidays to Lombok, and have been impressed with the courteous service both times. My husband and I were married in Lombok last October, and once again used Lombok Network to book part of our holiday.
In addition, we recommended Lombok Network to the 40 wedding guests we had invited from Australia.
All our friends who used Lombok Network, all commented on how professional, prompt and friendly the service provided by Lombok Network. We would have no hesitation in continuing to recommend your company and will use you when we visit Lombok again towards the end of this year".
- Ms Robyn West -
"My husband and I spent 5 days and 4 nights on Lombok and Gili Trawangan. The hotels that Lombok Network booked for us were much nicer than we had expected and Bapak Suja was a very helpful and cordial guide. Gili Trawangan is really charming with its horse-drawn carts and no automobiles. On our last day, Bapak Suja took us to the beach at Tanjong A'an on the southern coast of Lombok. It is as perfect a beach as I have seen anywhere (and I've been to a lot of beautiful beaches around the world, especially in the Caribbean and in Southeast Asia). The water is a beautiful turquoise color, there are no waves, and the water is around 85 degrees Fahrenheit. I am physically handicapped, so this warm water felt wonderful on my legs which always feel cold because the blood circulation is poor. Best of all, there were only about ten other people on that long, half-moon-shaped beach, so it felt as though we had the beach almost completely to ourselves. It's a world that I had thought no longer existed. We definitely plan to return".
- Sucheng Chan -
"Thank you for the wonderful service that Lombok Network has provided to us - both in the planning of our trip and during our trip to Lombok and up Gunung Rinjani. Alethea and myself both had a really enjoyable experience up on Gunung Rinjani, especially because our guide, Mr Sahmed, was a really dedicated and helpful guide. He was very meticulous in ensuring that we were comfortable during the trek. To Sahmed, safety was always number one priority and he ensured that the pace of the trek was comfortable, to the extent of being flexible and customizing the route to our needs. We couldn't have asked for better service as such and we are both truly impressed by his dedication and hospitality. Suja, could we trouble you to pass Sahmed this group photo of us for his keepsake? Thank you once again for everything! Best regards"
- Alethea and Alex -
"We want to thank you very much for arranging an excellent holiday itinerary that exceeded our expectations. We had a wonderful time, and the trip was the perfect mix of adventure, comfort and luxury. With thanks..."
- Amanda & Jeff Martin -
"We are all now back home and rested. Every team member thanked me for the perfectly organised programme but really, it was due to you and your company. They were especially impressed with the discipline and care of the trek staff...and of course the dinner by the beach at the Quinci Villas after the trek.
Everything was perfect and ran according to plan, right from the time we were picked until our stay at hotel after our climb and to our departure at the airport. This is the third time I have used your company and I would seek your help in organising our stay in Lombok again in future when we return. Thanks once again. Keep well and stay well. Kind regards from us all".
- Chan -
"I'd like to express our sincere thanks for your hospitality during our visit. We really enjoyed our trip to Lombok and the Gili islands. It was both fun and educational.When we return to your area, we will definitely get in contact with you. Also, I will pass along your information to anyone who I know is planning to travel to Bali and Lombok. All the best"
- Orrick White -
"Thank you again for a fabulous holiday. I was really impressed with your friendly and informative service. You let me know when the flight was cancelled and that you had already made alternative arrangements for me – very much appreciated and stress free. This was my first trip to Lombok, Gilli Trewangan and definitely will not be my last! Desa Dunia Beda was stunning – the rooms, the service, the view, and the peace and quiet – pure bliss when all I needed was a restful and peaceful few days – perfect! I will be referring your company to my friends as I believe you offer a fantastic, friendly and efficient service. All the very best to you all and look forward to seeing you again soon!
- Colette McInerney -
"I wish to thank you and the staff in Bali for the wonderful service you gave to us in booking our return flights to Lombok. Everything was organized to perfection including the delivery as promised at 9.30 am on our arrival at our Hotel. I be recommending your company to any of our friends who require air tickets or any other products to contact your company. Once again thank you very much,"
- Sue Jones -
"Thank you for your email and for organizing our trip to the Gilli Islands on our honeymoon. We have just landed back in London this morning. Both Jon and I would like to thank you for waiting for us when our flight from Bali to Lombok was very delayed and for picking us up at the harbor at the end of our trip. Your services were very professional and efficient. We look forward to possibly seeing you again in the future and we will most definitely be in touch if we need your assistance again. Thank you so much for all your help. We both hope that you and your family stay safe and well."
- Hayley & Jon -
"This was not our first trip to Lombok...we love the island very much and intend to visit again (as often as possible). We found that your "Network" was an advantage for us and possibly could be extended to include in the Garuda Orient Holiday package deals who promote Bali in particular. I feel that Lombok has more to offer but communication is difficult for foreigners. Having an efficient internet service would be an advantage."
- Richard and Coral Holmes -
"I had planned to send an email on my return from travels but as always i have been swept away with work. Thanks to Wayan we had a fantastic holiday in Lombok. In the end i booked all of my accommodation in Lombok with Lombok Network Holidays. The Pondok Senaru Homestay in particular was the highlight, The lady owner invited us to a local festival in the nearby local village, where were introduced to the true local culture drinking palm wine, feasted on local delights and even fought a friendly but fearsome local at the stick fighting. Everyone was really friendly and will be one of those experiences i will not forget. In general the accommodation that you provided was of a really good standard and where we asked, Lombok Network managed to get us the best rooms in the place. Especially on Gili Trawangan where we got the 2 best sea facing sunset cottages. Also i ended up speaking to wayan a lot during the actual trip to ask questions on getting the ferry over from Bali and with other transport link advise. He always went out of his way to give as much info as was required, probably saved us a lot of time and money in the process so big thanks again. Utterly brilliant holiday and totally exceeded expectations, we will be back...."
- Steve Jepson -
"Thank you for a fantastic holidays. This was our first visit to Lombok but it won't be our last. Your service has been excellent from our first enquiry via the internet, to our departure today - and all the arrangements for our stay have worked smoothly. Saiful, our guide has been a very knowledgeable guide to the island, and nothing has been too much trouble. Our hotel - Holiday Resort Lombok is ideal for families right on the beach, with large gardens and a huge pool. We'll certainly recommend Lombok Network Holidays to anyone planning to visit this beautiful island."
- Jim & Lorraine McAlpine -
"Thanks indeed for organizing my family holiday in Lombok. We all had a thoroughly enjoyable and relaxing time.
You and your staff were very courteous and friendly and I will certainly recommend Lombok Network to my colleagues at the British Embassy and to others on the Jakarta diplomatic circuit. I am sure you will be seeing us again in Lombok."
- James & Family -
"We're finally back in the USA. Thanks to you and your staff, we had a very nice vacation. Gili Nanggu was very nice also. You mentioned another island that is equally nice if not better than Gili Nanggu. Do you remember which island it was? I would like to go there next year. My friends were very impressed with your services. I will use your network again the next time we are on vacation. Thanks again for a wonderful time. Please let me know which island is as good or better than Gili Nanggu. Thank you"
- Frank -
"Many thanks to your organization and excellent guide and driver (Seiful & Ade). We had a lovely time on Gili Trawangan. We really enjoyed our tour of Lombok Network Holidays. Your Driver and guide were excellent. Everything went very well indeed. All connections , pick ups, transfers, day trips and accommodations. Can highly recommend your personnel."
- John Evans & Wendy Smart -
EVENT MANAGEMENT & TRIP ORGANIZER, LEISURE, ADVENTURE, GROUP TRAVEL OR INDIVIDUAL
Montong Kedaton Block A/7 Batu Layar, Lombok, NTB 83355, Indonesia
Tel/WA: +6282237567748. Email: email@example.com
PT. Lombok Network Holidays is an Indonesia's based travel agency committed to be Indonesia’s leading travel agency renowned for its superb customer service and creative products.